FAQs

Is shipping really free?

Yes. Free shipping on every order nationwide in the United States. No minimum and no code needed.

How long does delivery take?

We ship from Michigan, Monday–Friday. After your order ships, most of the country sees about 2–5 business days; Midwest often 1–3; West Coast often 5–8. These are estimates, not guarantees. Full details: Shipping policy.

When does my order ship?

Weekday orders by 8:00 AM Eastern usually ship the same business day. After that, next business day. Weekend orders ship Monday.

What is your return policy?

Damaged, wrong, or heat-damaged items: contact us within 7 days with your order number and photos—we’ll make it right. Opened food generally can’t be returned for taste preference. Details: Refund policy.

What if my candy melts?

Open packages promptly in hot weather. If candy arrives melted from transit, contact us within 7 days with photos. See Shipping and Refund policies.

Do you sell packs and cases?

Yes. Many products offer a multipack (such as a 3-Pack) and a full case or box. Choose the option on the product page.

Do you have sugar-free options?

Yes—browse our Sugar-Free collection and sugar-free gum and candy sections.

Can I cancel or change my order?

Contact us as soon as possible. If it has not shipped yet, we will try to help. After it ships, we cannot cancel.

Out of stock or coming soon?

Temporarily unavailable items show out of stock. When we know a return month, we may show Coming soon with that timing. Check back or Contact us.

Need help?

Contact us and include your order number if you have one.